Remote Senior Director, Global Ops & Customer Service Job at Affirm, United States

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  • Affirm
  • United States

Job Description

A financial technology company is seeking a Senior Director of Operations to lead its global team in providing exceptional service to consumers and merchants. The ideal candidate will have over 15 years of experience in customer service, fraud operations, and strategic workforce management. Responsibilities include defining strategic roadmaps and managing operations with a focus on performance tracking. The role is remote-friendly, offering competitive compensation, including equity rewards and comprehensive benefits.

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